Why Digital Marketing is Important for Logistics Companies?

Sarfaraz Chowdhry
Salik Bin Siraj
Tariq Siddiqui
Shahnawaz Dhamankar
January 21, 2023


Do you remember the last time you purchased something without finding out more about it online? With an increasing number of companies turning to the Internet to promote their businesses, it can be a big miss for those staying away.

From reviews to being discovered online, customers and companies are looking up information on the web for better decision-making. For companies in logistics services, it becomes even more crucial to have a presence online and market themselves constantly.

Traditionally, logistics firms have avoided digital marketing due to myths and their apprehensions. Read on to see if you too are holding back from starting your digital journey for one of these reasons.

1. My potential customers are still non-tech-savvy

The belief that your target customers are not using the Internet as much as you expect is a gain for your competitors. The pandemic has been a catalyst to turn even those who stayed away from e-commerce into being tech-savvy. So in 2022, if you’re not utilizing digital marketing, you’re losing in a big way.

2. I have a great service, I don’t need to digitally market it

Digital marketing creates awareness about products even before they consider buying your services. Even if you have exceptional services, you’ve got to constantly be noticed online. Digital marketing creates and maintains your image online. If you don’t market services your competitors will and for online customers you will be out of their sight and out of their minds.

3. Digital marketing is not effective

The best place to find your target customers is on the Internet. With the increasing time spent by customers on social platforms, you’re likely to mass attract them through these media. Shippers looking to send cargo across cities and countries are bound to make web searches like:
“best logistics services”
“trusted logistics companies”
“fastest shipping”
“cost effective logistics”

If your company is on the list of top search engine result pages, you stand to win business over your competitors.

4. It is too expensive

Considering the competition, each logistics company aims to gain a larger share of the market by being different from one another. Using technology and digital marketing tools, companies are reaching precisely customers looking for logistics services. If digital marketing is appropriately done, you can directly lead customers to knock on your door. The investment in digital marketing rewards you with the precise tools to captivate your niche customers. The returns on investment come via highly targeted leads and focused and direct engagement.

5. My team doesn’t have the expertise to handle digital tools

Companies that fail to understand the market potential will continue to stay mediocre in the competition. Expert digital marketing agencies like Parashift Technologies are adept at connecting logistics companies with their potential customers using modern and effective digital techniques. By outsourcing your digital marketing needs to reliable agencies, you essentially entrust them the complete responsibilities including:

  1. gathering and nurturing leads
  2. maintaining high positions in search engine results
  3. visibility in social media platforms

Logistics companies attempting to implement digital marketing strategies on their own can be a great start. But without deep expertise in the current market and in customer behavior, those companies won’t realize all their objectives and probably apply digital marketing techniques only on a superficial level.

Being noticed in a sea of logistics companies

It can be hard to have customers discover you among the growing number of logistics service providers coming up thickly. By learning how and where to meet your customers, your company can gradually build meaningful relations. For potential customers to choose you to carry their cargo, they need to know they can trust you. This means your team is going to need to build a relationship with that prospect. Digital marketing acts also as the platform that strengthens your sales processes in their effort to help reach customers at the bottom of the funnel.

Sarfaraz Chowdhry
Salik Bin Siraj
Tariq Siddiqui
People say I have a crazy idea. So what! I'm good with crazy ideas. I'm gonna make them work.
Shahnawaz Dhamankar
Founder & Lead Strategist at Parashift Technologies Pvt Ltd and the moving force behind ideation & strategy, design and technical development insight. I help companies turn high-level digital strategies into digital realities.

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